A message from our CEO, Zayba Sheikh

We wish to assure all Ruh Dental patients we continue to follow advice of relevant authorities in particular Public Health England, NHS England and the government. We also follow advice from the medical governing bodies BDA, GDC and CQC affecting our profession.

Currently there is no official release on trading from authorities. However several researches prove that as long as relevant PPE is worn and second grade dentistry is carried out risk of transmission can be managed.

Check online at gov.uk and at nhs.uk for advice on your travel and contact history and the latest COVID-19 information before attending your dental practice.

Zero Tolerance Infection Prevention & Control

We operate a strict hygiene policy in all of our clinics and have further increased this by operating regular cross checks, completing thorough checklists and providing full PPE for all staff members.

Jump to Section

We’ve outlined a comprehensive reopening policy to ensure maximum safety for our patients and staff across all clinics.


Our phasing approach for treatments carried out

We are limiting clinical activity to treatments that are categorised as low risk for aerosol generation.

  • Orthodontics
  • Whitening
  • Hand scales
  • Cosmetic Dentistry – speed increasing hand pieces/slow handpicks
  • Extractions
  • Dental implants
  • Use of intra oral scanners where possible
  • Facial Aesthetics


Aim: Reduce capacity in clinic by 30%

Opening Hours

Our opening hours remain, however we are only seeing patients from 9am – 5:30pm in all our clinics to ensure that our teams are given extended cleaning and preparation times.

Appointment Duration

All appointments extended by 15 minutes to allow for clean down times and to also ensure that we are minimising the number of people in our clinics.


Social distancing measures in place

We are introducing a number of measures to help protect both patients and staff members. These include

  • Limiting the number of patients in the clinics at any one time
  • Introducing floor signage to all clinics to ensure patients and staff are kept at a safe distance
  • Screens have been placed at the reception desks of all the clinics
  • All clinical staff members will be wearing PPE. All non clinical staff members will be wearing protective visors.
  • We are asking patients to attend their appointments alone.
  • We encourage our patients to use cashless and contactless payments to prevent unnecessary contact.


Confirmation of Covid-19 related status

All patients are asked five screening questions before attending an appointment. These are:

  1. Have you had any signs of a prolonged coughs or temperature in the last few days
  2. Have you travelled to any high-risk countries in the last few weeks?
  3. Have you had COVID-19 in the past?
  4. Have you been in contact with anyone who may the corona virus?
  5. Do you have any underlying medical conditions that may put you at risk?


Changes to the layout of our clinics

All magazines and all non-essential material have been removed, including drinks dispensers (dispensing plastic water bottles only).

Waiting area will be scheduled for regular cleaning throughout the day including chairs, floor, door handles etc.

Waiting areas will be mapped out in all clinics.

Entering the clinic alcohol hand sanitiser to be used.

All patients offered gloves if they wish to wear them.

Air purification systems in all waiting rooms to be clinically proven to clean air every 6 mins.

No air conditioning use.


Personal Protective Equipment for Ruh Dental Staff

Non Clinical Staff

Ruh Uniform Blouses


Short Nails

No Dangling Hand Jewellery

Clinical Staff






Book a dental appointment today

Use our 24/7 online booking service to find same-day dental appointments at our London and Manchester dental clinics.

Book Appointment